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Marco D'souza

Marco D'souza

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Keys to Effective Leadership
A few key points that I believe make a great leader are:

- The ability to inspire people, even in the most adverse of situations. Teams look to their leader to not just provide day-to-day answers, but for recognition and belief in their ability to do better. Inspiring people to excellence is a big part of effective leadership.
- Leading by example. Every so often, I believe leaders are required to roll up their sleeves and put a shoulder to the grindstone along with their team.
- The ability to buffer the team from the regular challenges of running a business. Especially in crises, a leader should be able to deliver the message to their team so that they understand the challenge and have a clear idea of what steps to take to get past it. Leaders do not transmit problems, but filter them.
Thoughts on Consistent Leadership Performance
Its important to reevaluate performance metrics across the board-financial, procedural and personal. These goals have to be regularly defined and aligned with changing market and business environments.
Gist of Your Leadership Role Over the Years
I was blessed to have worked in fledgling teams that had fantastic leaders. I think my role as a leader has evolved from a time when I felt compelled to get into every aspect of the teams functioning, to a state now when Id much rather arm people with knowledge and clarity, and leave them to achieve the outcome the best way they see fit.
Strategy to Avoid Mistakes as A Leader
Like I mentioned earlier, I believe its about being keenly aware of performance metrics and tracking them regularly. Look for signs of impending bottlenecks and preempt these by modifying plans and strategies.
Role Model
Business gurus like Steve Jobs and Mark Zuckerberg for portraying how important it is to believe in a dream and spend every waking moment pursuing it even in the face of regular setbacks.
Macroeconomic Variables that You Look Out for
A key variable we track is Ever-changing technology usage trends that interest consumers most - from wireless broadband access to the propensity of shopping online versus online etc.
Desire to Change the Past
I would have started my company several years earlier.
Suggestions on Leadership
A verse that never fails to inspire me--a handwritten note that was found in the room of Mother Teresa after she passed away:

  • People are often unreasonable, irrational, and self-centered.  Forgive them anyway.
  • If you are kind, people may accuse you of selfish, ulterior motives.  Be kind anyway.
  • If you are successful, you will win some false friends and some genuine enemies.  Succeed anyway.
  • If you are honest and sincere people may deceive you.  Be honest and sincere anyway.
  • What you spend years creating, others could destroy overnight.  Create anyway.
  • If you find serenity and happiness, some may be jealous.  Be happy anyway.
  • The good you do today, will often be forgotten.  Do good anyway.
  • Give the best you have, and it will never be enough.  Give your best anyway.
  • In the final analysis, it is between you and God.  It was never between you and them... anyway.
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